Microsoft Investigating Microsoft 365 Copilot Access Issues Under Incident CP1470554
Microsoft is investigating a Microsoft 365 Copilot access disruption tracked as incident CP1470554, with no root cause or recovery timeline published.
Microsoft is investigating reports that users cannot open Microsoft 365 Copilot or encounter errors when interacting with it, tracked under Service Health incident CP1470554 in the Microsoft 365 admin center. The company has not disclosed a root cause, affected regions, or estimated recovery time. It follows several distinct Copilot availability failures between late August and September 10, including an authentication-configuration outage and a Copilot Chat configuration fault. Microsoft says the issue is not a breach or cyberattack and directs tenant admins to the Service Health Dashboard.
Impersonating IT support: how threat actors turn a remote session into enterprise-wide access
Microsoft details Teams IT-support impersonation campaigns deploying Node.js implants, AD reconnaissance, and WinRM lateral movement toward domain controllers.
Microsoft Threat Intelligence describes a human-operated campaign where attackers impersonate IT/helpdesk staff via Microsoft Teams external collaboration, talk users into granting remote sessions, and use RMM tools for interactive access. During the session they run PowerShell to silently install a malicious MSI that stages a portable Node.js runtime and obfuscated JavaScript implant for C2, executing follow-on payloads via rundll32. Operators then perform host and Active Directory reconnaissance, capture desktop screenshots, and pivot via WinRM on port 5985 to domain controllers and certificate authorities. The hands-on-keyboard chain, which can precede data theft and ransomware, blends into normal operations by relying on Teams, Quick Assist, msiexec, and Node.js; Microsoft shares hunting and mitigation guidance.