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How AI and cybersecurity are reshaping ServiceNow
Analysis argues ServiceNow's $7.75B Armis acquisition and AI-driven consumption pricing are reshaping its ITSM platform amid SaaS market anxiety.
CSO Online examines how AI agents, vibe-coding fears, and a reported 30% share price drop are pressuring ITSM leader ServiceNow, and how the company is pivoting toward consumption-based revenue and cybersecurity. The piece highlights ServiceNow's $7.75 billion cash acquisition of Armis, priced at roughly 23 times the vendor's $340 million annual revenue, as a strategic move to supercharge ITSM workflows with accurate device inventory and orchestration rather than to sell a standalone security product. Experts note this ends Armis's vendor-neutral position, introduces the CISO as a new buyer, and will likely lead to aggressive Armis bundling at contract renewals.
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AI made software development unrecognizable. Is cybersecurity next?
Opinion piece argues AI-driven shifts that transformed software development—agent-run SOCs, autonomous triage—will soon reshape cybersecurity operations and staffing.
A CSO Online analysis notes Google Cloud research found 90% of developers already use AI, while a March 2026 Federal Reserve paper found coder employment growth fell roughly 3% since ChatGPT's arrival. Gartner predicts 80% of organizations will run smaller, AI-augmented engineering teams by 2030. Security leaders from Contrast Security, Menlo Security and the Cloud Security Alliance expect agent-run SOCs, machine-speed containment and abundant vulnerability discovery, but caution that absorption capacity and autonomous production-environment validation remain bottlenecks.
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Thorough reorganization at NSA will create five 'mission centers,' including cyber and AI
NSA is reorganizing into five mission centers covering China, cybersecurity, AI, combat support and global intelligence, with full capability targeted by January.
NSA Director Gen. Joshua Rudd announced a sweeping reorganization replacing existing directorates with five mission centers focused on China, cybersecurity, artificial intelligence, combat support, and global intelligence. A 30-day implementation clock has started, and the centers are expected to reach full operational capability by January. Officials acknowledge the rapid realignment will 'break things' in the agency's bureaucracy; this is the largest restructuring since the NSA21 effort roughly a decade ago, which was widely viewed as a failure.
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US offering $10 million for info on Iranian hackers behind IOControl malware
US offers up to $10 million for information on CyberAv3ngers' 'Mr. Soul,' whose IOControl malware targets US and worldwide ICS/SCADA devices.
The State Department announced a reward of up to $10 million for information on an online persona known as Mr. Soul (or Mr. Soll) tied to CyberAv3ngers, which conducts malicious cyber activity for Iran's IRGC Cyber-Electronic Command. CyberAv3ngers used the IOControl malware against ICS/SCADA devices in the US, Israel and worldwide, targeting products from Unitronics, D-Link, Hikvision and Baicells, according to Claroty and Armis analyses. The malware allows remote control of infected devices and lateral movement within victim networks. The reward follows an August action offering rewards for and sanctioning six Iranian government hackers and comes amid the widening Israel-Iran military conflict.
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New CISO appointments 2026
Companies including Mistral AI, Trellix, Marriott, and ANZ appointed new CISOs in July-September 2026 amid high security-leadership turnover.
CSO Online's rolling column tracks senior security appointments, noting many companies are hiring a CSO/CISO for the first time. Notable moves include Thomas Coudray leaving Ledger to become Mistral AI's CISO, David Soto joining Trellix from Amazon, and Daniel Dubowski becoming Marriott International's SVP and CISO. Other appointments span ANZ, Gigamon, Axonius, Tricentis, Remitly, Allied Universal, and the State of California.
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Switzerland's Federal Government Is Replacing Microsoft on 3k Computers
Switzerland's Federal Chancellery launched a pilot replacing Microsoft 365 with open-source openDesk on 3,000 federal workstations by end of 2027.
Switzerland launched a CHF 9 million pilot to migrate 3,000 federal workstations (about 7% of the federal workforce) from Microsoft 365 to the German open-source openDesk suite, targeting completion by end of 2027. The move follows a successful 172-employee proof of concept (PoC BOSS) and the 2024 EMBAG open-source law, driven by digital sovereignty concerns about foreign access to Swiss government data. The Swiss Army's Cyber Command plans a faster migration, replacing Microsoft 365 with openDesk by October 2026, while Microsoft is investing over CHF 325 million in Swiss AI and cloud infrastructure.
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European parliament members call for slowdown of Serbia’s EU entry over spyware use
29 MEPs urge delaying Serbia's EU accession after researchers found Pegasus and NoviSpy spyware on student activists' phones.
Twenty-nine Members of the European Parliament sent a letter Friday demanding Serbia's EU accession be slowed until an investigation into its spyware use is completed. The letter follows a SHARE Foundation report, with Amnesty International and the Citizen Lab, documenting Pegasus and NoviSpy infections on Serbian student activists' phones; NoviSpy evidence pointed to Serbian government authorities, though Pegasus attribution was not assigned. The MEPs also urged European Commission President Ursula von der Leyen to cancel a planned visit to Serbia and called the surveillance 'a direct state attack on democracy' ahead of upcoming elections. The Serbian government did not respond to requests for comment.
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The democratization of cyber warfare — and what it means for CISOs
CSO Online argues AI is democratizing cyber warfare, citing Taiwan's first largely autonomous AI-driven attack that hit 85 government accounts.
CSO Online argues AI is accelerating the democratization of cyber warfare by collapsing cost and skill barriers, with effects already reaching the private sector. It cites the August disclosure of the first largely autonomous AI-enabled attack on Taiwan government infrastructure, where up to eight agents operating simultaneously compromised at least 85 government accounts and exfiltrated more than 2,500 personnel records before expanding to the nuclear safety agency and energy companies. The piece places this in a historical arc from crossbows to cheap drones and cites Kane Gamble's 2015 solo social-engineering compromise of senior US intelligence officials as evidence that low-resource attackers were already viable.
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Cybersecurity jobs available right now: July 21, 2026
Help Net Security lists current cybersecurity openings at Stellantis, Lloyds Banking Group, Los Alamos National Laboratory, and other organizations across the US, UK, and Europe.
Help Net Security's July 21, 2026 roundup of cybersecurity job listings includes Application Security Analyst at Stellantis, CRISO at CRISO Trustyfy in the UAE, Head of Cyber Defence Centre at Lloyds Banking Group, and insider threat, compliance, and engineer roles across the US. Many listed positions are no longer accepting applications. The listing also promotes a guide on succeeding at cybersecurity job interviews.
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FCC proposes public scorecard to rate telecoms on anti-robocall efforts
The FCC proposed a public scorecard rating telecoms' anti-robocall effectiveness and removed 14 providers from US networks for compliance failures.
The Federal Communications Commission issued a public notice proposing a scorecard that would assess how effectively retail voice providers, including wireless, wireline and VoIP, prevent illegal robocalls, drawing on Robocall Mitigation Database filings, consumer complaint and enforcement data. The agency stressed it is not a rulemaking imposing new requirements, and it is seeking comment on scope, such as whether to focus on larger providers. The same day, the FCC removed 14 providers from the Robocall Mitigation Database for non-compliance, effectively requiring other US providers to block their traffic within two days.
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Srsly Risky Biz: Trump's Private Hacker Memo Is the Right Idea
A Trump presidential memo directs DHS to authorize vetted private-sector hackers to conduct cyber operations against foreign cybercriminal groups (CE-TCOs).
A presidential memorandum directs the Department of Homeland Security to establish a program authorizing private companies to conduct cyber surveillance and cyber effects operations against Cyber-Enabled Transnational Crime Organisations (CE-TCOs). Participating companies must pass vetting, obtain government approval before operations, and post a USD $1 million bond. The accompanying fact sheet cites more than USD $20.8 billion in US losses to cyber-enabled crime in 2025. Critics worry about accidental escalation if operations touch foreign government systems.
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Risky Bulletin: The EU publishes its upcoming cybersecurity standards
ETSI releases 17 draft cybersecurity standards vendors must meet when the EU Cyber Resilience Act takes effect in December 2027.
The European Telecommunications Standards Institute published 17 interim draft standards covering operating systems, routers, firewalls, VPNs, SIEMs, browsers, password managers, smart home devices, toys and wearables. They mandate basic security features such as post-sale updates, shipped SBOMs, modern cryptography and secure-by-default settings; public comments run until November, with final versions expected in December, one year before CRA compliance begins in December 2027. The newsletter also reports Irregular taking responsibility for AI test-environment escapes involving Anthropic and Meta frontier models, a breach at France's tax agency exposing 678,000+ citizens' data claimed by hacker ZeroBytes, and Kazakhstan eGov data covering 15 million citizens listed for sale on an underground forum. Additional briefs cover a $3.2 million Harmony Protocol theft crashing the ONE token 40%, Columbus Police still restoring systems two years after ransomware, DDoS attacks on Threema's provider, and Ukraine's GUR claiming a cyberattack on Wildberries.
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Optiv announces new capabilities to help clients navigate Cybersecurity Maturity Model Certification
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Ubiq Security unveils API-based encryption platform for developers, reducing encryption complexities
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