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Gartner: 70% of SOCs will pilot AI agents. Only 15% will see results

Gartner predicts 70% of large SOCs will pilot AI agents by 2028, but only 15% will achieve measurable improvements.

A Gartner report by analysts Craig Lawson and Andrew Davies projects that by 2028, 70% of large SOCs will pilot AI agents for Tier 1 and Tier 2 operations, but only 15% will achieve measurable improvements without structured evaluation. Prophet Security's State of AI in Security Operations 2026 survey found 40% of security teams use AI daily and 56% are evaluating or piloting it. The report offers evaluation questions covering workload reduction, TDIR outcomes, vendor viability, analyst upskilling, and autonomy boundaries to counter AI washing in the market.

Help Net Security · 6d agoIndustry