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Attackers use passkey-themed scams to hijack Microsoft 365 accounts
Microsoft tracks ongoing M365 cloud intrusions since May using passkey-themed helpdesk vishing, AiTM phishing, and device-code abuse.
Microsoft Security Research has tracked active cloud intrusions since May in which attackers posing as IT helpdesk staff lured employees with fake passkey/MFA enrollment requests. Attacks used adversary-in-the-middle phishing pages, device-code authentication flows, and Teams messages from compromised accounts. Attackers registered their own MFA methods, enumerated tenants via Microsoft Graph, and accessed SharePoint, OneDrive, and Exchange Online data, throttling activity below 1000 files/emails per hour.
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Impersonating IT support: how threat actors turn a remote session into enterprise-wide access
Microsoft details Teams IT-support impersonation campaigns deploying Node.js implants, AD reconnaissance, and WinRM lateral movement toward domain controllers.
Microsoft Threat Intelligence describes a human-operated campaign where attackers impersonate IT/helpdesk staff via Microsoft Teams external collaboration, talk users into granting remote sessions, and use RMM tools for interactive access. During the session they run PowerShell to silently install a malicious MSI that stages a portable Node.js runtime and obfuscated JavaScript implant for C2, executing follow-on payloads via rundll32. Operators then perform host and Active Directory reconnaissance, capture desktop screenshots, and pivot via WinRM on port 5985 to domain controllers and certificate authorities. The hands-on-keyboard chain, which can precede data theft and ransomware, blends into normal operations by relying on Teams, Quick Assist, msiexec, and Node.js; Microsoft shares hunting and mitigation guidance.
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Hackers Impersonate IT Support on Microsoft Teams to Take Control of Employee PCs
Microsoft warns of a human-operated campaign where attackers pose as IT support in Teams to gain remote PC control and reach domain controllers.
Microsoft Threat Intelligence observed attackers abusing Microsoft Teams external collaboration to impersonate IT/helpdesk staff, persuading employees to grant screen control via Quick Assist or RMM tools. Operators deploy malicious MSI packages via silent msiexec, run encrypted JavaScript implants through portable Node.js, and persist via EdgeUpdate Run keys or Startup folder entries. The Node.js backdoor uses HTTPS long-polling C2, captures screenshots, enumerates Active Directory, and moves laterally over WinRM (TCP 5985) to domain controllers and certificate authorities. Initial access maps to MITRE ATT&CK T1566.003 (Spearphishing via Service); no Teams vulnerability is exploited.
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IT Help Desk Impersonation Lets Hackers Bypass MFA
Arctic Wolf tracks PREY-0058 posing as IT help desk to steal Microsoft 365 sessions via AiTM panels, then extorting executives after SaaS data theft.
Arctic Wolf documented a threat cluster tracked as PREY-0058 that impersonates internal IT help desk staff by phone, luring Directors, VPs, and executives to authentication-themed URLs formatted as victim-organization lure domains. Adversary-in-the-middle panels intercept credentials and MFA approvals, and stolen sessions are replayed through residential proxies such as NodeMaven from IPs matching the victim's geo-location and ASN, defeating impossible-travel alerts. Attackers perform discovery against SharePoint and Entra ID, then harvest data from OneDrive, Exchange, and Box before issuing extortion demands. Defenders are advised to require managed devices, use phishing-resistant MFA like FIDO2, enable Continuous Access Evaluation, and monitor sign-ins, SharePoint SearchQueryPerformed, and MailItemsAccessed events.
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