Retail giant Ahold Delhaize takes systems offline after cyberattack, disrupting grocery apps and websites in US and Europe

Ahold Delhaize disclosed on October 12, 2026 that it took some systems offline after identifying a network security issue, disrupting websites, apps, and home delivery for its Dutch, Belgian, and US grocery chains while physical stores stayed open. No…

Ahold Delhaize, which operates more than 9,400 stores and reported over $104 billion in 2024 net sales, disclosed on October 12, 2026 that it had taken some systems offline after identifying a security issue within its network, describing the shutdowns as protective measures. In the Netherlands, Albert Heijn's website, app, and home delivery service became unavailable, with Etos and Gall & Gall also disrupted, along with logistics systems. In Belgium, Delhaize's online services were affected. In the US, websites for Food Lion, The Giant Co., Giant Food, Hannaford, and Stop & Shop went down; Food Lion told stores they might be unable to shop, stage, or hand off orders, and Stop & Shop employees reported losing access to schedules and pay stubs. Physical stores remained open with checkout systems working, though app-linked discounts were paused. The company has not confirmed encryption, an attacker, an entry point, or data theft, and has given no restoration deadline, leaving the cause and scope unresolved. A previous INC Ransom attack in November 2024 exposed data on more than 2.2 million people.

• Ahold Delhaize disclosed the incident on October 12, 2026 and took some systems offline as a protective measure.
• The company operates more than 9,400 stores and reported over $104 billion in 2024 net sales.
• In the Netherlands, Albert Heijn's website, app, and home delivery were unavailable; Etos, Gall & Gall, and logistics systems were also affected.
• In Belgium, Delhaize's website and app were disrupted.
• US brand websites including Food Lion, The Giant Co., Giant Food, Hannaford, and Stop & Shop were offline.
• Stop & Shop employees lost access to schedules and pay stubs; Food Lion warned stores they might be unable to shop, stage, or hand off orders.
• Physical stores stayed open with checkout systems working, though app-linked discounts were paused.
• No attacker, entry point, ransomware, encryption, or data theft has been confirmed; no restoration deadline or data exposure findings have been disclosed.