CVE-2023-47246

CVE-2023-47246 is a critical (CVSS 9.8) path traversal flaw (CWE-22) in SysAid On-Premise before version 23.3.36 that allows an unauthenticated, network-located attacker to write attacker-controlled files into the Tomcat webroot of the SysAid server. Once a file is written into that webroot, it is executed by the Tomcat application server, resulting in remote code execution on the ITSM server. Because the flaw requires no authentication or user interaction, any internet-exposed SysAid On-Premise server is directly reachable, and compromise can lead to data theft and ransomware deployment; the Lace Tempest group behind the MOVEit attacks has exploited it, and ransomware use is known. Only SysAid On-Premise deployments are affected, and the vendor fixed the issue in version 23.3.36. The vulnerability is confirmed exploited in the wild, was added to CISA's Known Exploited Vulnerabilities catalog on 2023-11-13, and carries a 98.9% EPSS probability of exploitation within 30 days.

What to do: Upgrade SysAid On-Premise to version 23.3.36 or later immediately, per the vendor's security notification. Because this is KEV-listed with known ransomware use by Lace Tempest, also inspect the Tomcat webroot and deployed webapps for unauthorized files (e.g., WAR files), review for unauthorized accounts and unusual processes, and check for signs of lateral movement on compromised hosts. Organizations unable to patch should apply mitigations per the vendor's instructions or discontinue use of the product, per the CISA required action.