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Zero-Day Alert: Lace Tempest Exploits SysAid IT Support Software Vulnerability

criticalExploit / PoCimportance 60CVE-2023-47246

Vulnerabilities mentionedAll →

CVEVulnerabilityCVSSEPSSFlagsAffectedExposurePublished
CVE-2023-47246
Unauthenticated Path Traversal RCE in SysAid On-Premise Server

CVE-2023-47246 is a critical (CVSS 9.8) path traversal flaw (CWE-22) in SysAid On-Premise before version 23.3.36 that allows an unauthenticated, network-located attacker to write attacker-controlled files into the Tomcat webroot of the SysAid server. Once a file is written into that webroot, it is executed by the Tomcat application server, resulting in remote code execution on the ITSM server. Because the flaw requires no authentication or user interaction, any internet-exposed SysAid On-Premise server is directly reachable, and compromise can lead to data theft and ransomware deployment; the Lace Tempest group behind the MOVEit attacks has exploited it, and ransomware use is known. Only SysAid On-Premise deployments are affected, and the vendor fixed the issue in version 23.3.36. The vulnerability is confirmed exploited in the wild, was added to CISA's Known Exploited Vulnerabilities catalog on 2023-11-13, and carries a 98.9% EPSS probability of exploitation within 30 days.

Do: Upgrade SysAid On-Premise to version 23.3.36 or later immediately, per the vendor's security notification. Because this is KEV-listed with known ransomware use by Lace Tempest, also inspect the Tomcat webroot and deployed webapps for unauthorized files (e.g., WAR files), review for unauthorized accounts and unusual processes, and check for signs of lateral movement on compromised hosts. Organizations unable to patch should apply mitigations per the vendor's instructions or discontinue use of the product, per the CISA required action.

9.899% KEV ransomware PoC
  • SysAid On-Premise (SysAid Server) before 23.3.36
moderate≈ a few thousand internet-exposed SysAid On-Premise servers (SysAid's overall customer base is on the order of tens of thousands of organizations, and only the…
Full article446 words · extracted from thehackernews.com · click to collapse

Ravie LakshmananNov 09, 2023Vulnerability / Zero Day

The threat actor known as Lace Tempest has been linked to the exploitation of a zero-day flaw in SysAid IT support software in limited attacks, according to new findings from Microsoft.

Lace Tempest, which is known for distributing the Cl0p ransomware, has in the past leveraged zero-day flaws in MOVEit Transfer and PaperCut servers.

The issue, tracked as CVE-2023-47246, concerns a path traversal flaw that could result in code execution within on-premise installations. It has been patched by SysAid in version 23.3.36 of the software.

"After exploiting the vulnerability, Lace Tempest issued commands via the SysAid software to deliver a malware loader for the Gracewire malware," Microsoft said.

"This is typically followed by human-operated activity, including lateral movement, data theft, and ransomware deployment."

According to SysAid, the threat actor has been observed uploading a WAR archive containing a web shell and other payloads into the webroot of the SysAid Tomcat web service.

The web shell, besides providing the threat actor with backdoor access to the compromised host, is used to deliver a PowerShell script that's designed to execute a loader that, in turn, loads Gracewire.

Also deployed by the attackers is a second PowerShell script that's used to erase evidence of the exploitation after the malicious payloads had been deployed.

Furthermore, the attack chains are characterized by the use of the MeshCentral Agent as well as PowerShell to download and run Cobalt Strike, a legitimate post-exploitation framework.

Organizations that use SysAid are highly recommended to apply the patches as soon as possible to thwart potential ransomware attacks as well as scan their environments for signs of exploitation prior to patching.

The development comes as the U.S. Federal Bureau of Investigation (FBI) warned that ransomware attackers are targeting third-party vendors and legitimate system tools to compromise businesses.

"As of June 2023, the Silent Ransom Group (SRG), also called Luna Moth, conducted callback phishing data theft and extortion attacks by sending victims a phone number in a phishing attempt, usually relating to pending charges on the victims' account," FBI said.

Should a victim fall for the ruse and call the provided phone number, the malicious actors directed them to install a legitimate system management tool via a link provided in a follow-up email."

The attackers then used the management tool to install other authentic software that can be repurposed for malicious activity, the agency noted, adding the actors compromised local files and network shared drives, exfiltrated victim data, and extorted the companies.

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