Gartner: 70% of SOCs will pilot AI agents. Only 15% will see results
Gartner predicts 70% of large SOCs will pilot AI agents by 2028, but only 15% will achieve measurable improvements.
A Gartner report by analysts Craig Lawson and Andrew Davies projects that by 2028, 70% of large SOCs will pilot AI agents for Tier 1 and Tier 2 operations, but only 15% will achieve measurable improvements without structured evaluation. Prophet Security's State of AI in Security Operations 2026 survey found 40% of security teams use AI daily and 56% are evaluating or piloting it. The report offers evaluation questions covering workload reduction, TDIR outcomes, vendor viability, analyst upskilling, and autonomy boundaries to counter AI washing in the market.