User says LinkedIn rejects support tickets from restricted-account emails
Original title: "Wrong" Email
Changing only the email lets the help form submit, but replies then demand the registered address the form rejects.
A Hacker News post says LinkedIn help forms flash an error and redirect when the email matches a restricted account, then submit if any other email is used. Support replies tell the sender to use the registered address and say a restriction should not block the form. Commenters suggest the behavior avoids tickets from flagged accounts or is simple incompetence. LinkedIn is not quoted confirming the mechanism.
Unconfirmed: This is one user’s report; LinkedIn has not confirmed that restricted emails are blocked on purpose.
- The poster cites LinkedIn help paths for account and privacy support.
- The flash says the case could not be created, then the page redirects.
- Replies refuse action unless the request uses the registered email.
- The poster says the behavior has been described for years, including in a video.
From the original article
3 min read at news.ycombinator.com[](https://news. ycombinator. com/)Hacker Newsnew past comments ask show jobs submitlogin [](https://news.
By rbmm · news.ycombinator.com
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