Chatbot refuseniks edge out users in the US, and they’re not for turning
Pew finds 51% of US adults never use chatbots, mostly from lack of interest, and few plan to start.
Pew Research Center finds 51 percent of US adults never use chatbots, leaving users a slight minority. Six in ten non-users cite lack of interest as a major reason, ahead of data privacy and answer accuracy, while fewer than a third cite not knowing how. Roughly three-quarters of adults 65 and older, and 58 percent of those 50 to 64, never use them; 66 percent of adults 18 to 29 do. Two-thirds of non-users say they are unlikely to start within 12 months, including 40 percent who are not at all likely.
- 51 percent of US adults say they never use chatbots.
- Lack of interest, not skill, is the leading reason.
- 67 percent of non-users are unlikely to start within a year.
- Chatbot use peaks at 66 percent among ages 18 to 29.
- Vendors
- Microsoft
- Products
- America.gov
- Organizations
- Pew Research Center
- Countries
- United States
- AI models
- Tay
From the original article
2 min read at theregister.comPew Research Center finds 51% of Americans say no, cite lack of interest - not know-how - as the top reason
By Dan Robinson · theregister.com
A short excerpt; the article and its images belong to the publisher. Summary, key facts and assessment above are AI-written from the article and can be wrong.