Can we stop with the uptime percentages?
Opinion piece argues status pages should report downtime in hours affected rather than nonlinear uptime percentages.
A blog post argues that uptime percentages are a poor interface for non-experts because values like 99.9% and 99.99% look similar but differ tenfold. The author proposes status pages display concrete downtime, for example '12 hours affected in the last 30 days' alongside the percentage. The piece cites Jason Gorman's observation that each additional nine of reliability is as hard to achieve as the previous one.
From the original article
2 min read at blog.jim-nielsen.com
I was reading Jason Gorman’s article “The Wall Confronting Reliable Coding Agent Autonomy” and he says: the journey from 90% to 99% reliability is just as hard as it was to get to 90%. And from 99% to 99. 9% is just as hard again.
By surprisetalk · blog.jim-nielsen.com
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