Claude is no longer available for minors
Anthropic restricts Claude consumer accounts to users 18 and over, using detection signals and third-party Yoti verification to confirm age when minor activity is suspected.
Anthropic's support documentation states the Claude consumer product is available only to users over 18, and accounts flagged by minor-activity detection systems must verify age before continuing. Verification is handled by third-party provider Yoti through ID documents, selfies, or other accepted methods; Anthropic receives only a pass/fail result and never sees or stores the ID or images. Flagged accounts remain disabled until verification is passed, at which point they are reinstated.
- Claude consumer product restricted to users aged 18 and over
- Accounts flagged for minor activity are disabled pending verification
- Yoti performs verification; Anthropic receives only a pass/fail result
- Yoti deletes selfie and document data immediately after the age check
Full article234 words · extracted from support.claude.com · click to collapse
May 18, 2026
Claude, our consumer product, is only available to people over 18 years. You’ll need to confirm you’re 18 or over while setting up an account. When we detect signals that you may be under 18, we'll ask you to verify your age before you can continue using Claude.
How this works
We have safety systems in place to detect if people under 18 may be using Claude and we’ll disable accounts based on indicators of minor activity.
You’ll have the option to verify your age using Yoti, a third-party age verification platform. A link for verification will be provided in the notification email. If you pass the age verification process, your account will be reinstated.
Accepted age verification methods
Yoti offers several ways to confirm you're 18 or over. You can choose whichever works best for you:
How we protect your data
Yoti is an independently audited age verification provider for SOC2 compliance. Your selfie, document images, and any personal data are deleted by Yoti as soon as your age is checked. Anthropic never sees your ID or image; we receive only a pass/fail result and do not process or store any personal data from the verification.
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Text extracted automatically; images, tables and formatting may be missing. Original: https://support.claude.com/en/articles/15171100-age-assurance-on-claude