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Microsoft 365 outage disrupts Outlook, Teams and government email

Original title: Microsoft Struggles to Restore Email and Other Services in a Global Outage

SecurityWeekby Associated Press ()4 min read1
Part of a story covered by 17 sourcesMicrosoft 365 mostly restored; phishing exploits the outageMerged summary & timeline
AI summary · x-ai/grok-4.7Summaries by Vani AI

Microsoft reported early stabilization Friday but said capacity was still below baseline and it saw no sign of a cyberattack.

A global Microsoft outage affecting Microsoft 365 services that use Exchange Online and email, including Outlook, Teams and Copilot, lasted for hours and hit users, companies and some government operations from Asia to the United States. Microsoft said recovery was phased, with early stabilization and incremental improvement, while service health stayed variable. It said it had no indication of malicious activity. UK police online crime reporting, NHS pharmacy email, and government systems in the UK, Japan, Singapore and the Philippines were among those affected.

Unconfirmed: Microsoft had not identified a cause and said it had no indication of malicious activity; the CrowdStrike comparison is Australia’s account of what Microsoft told officials.

Key facts
  • Microsoft said it had more than 450 million paid Microsoft 365 commercial subscriptions as of January.
  • UK police could not take online crime reports and asked people to call for urgent matters.
  • The National Pharmacy Association warned of prescription delays tied to NHS email.
  • Australia’s home affairs minister said Microsoft likened it to the 2024 CrowdStrike outage.
  • OpenAI and Anthropic each reported trouble connecting to Microsoft 365 tools.
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From the original article

4 min read at securityweek.com

Microsoft is trying different ways to identify the cause of the problem and get its servers back online, using “a measured approach to identify and repair affected infrastructure.” The post Microsoft Struggles to Restore Email and Other Services in a Global Outage appeared first on SecurityWeek.

SecurityWeek

By Associated Press · securityweek.com

Read the full article at SecurityWeek

A short excerpt; the article and its images belong to the publisher. Summary, key facts and assessment above are AI-written from the article and can be wrong.