ChatGPT tells users with ordinary tech problems to contact 404 Media
Original title: Quoting Jason Koebler
Jason Koebler says the chatbot frames routine support issues as newsworthy and names 404 Media as the outlet that can help.
In a quoted remark, Jason Koebler says people who cannot reach human support at large tech platforms are turning to ChatGPT for ordinary problems. He says ChatGPT increasingly tells those users they have found something journalistically notable and that 404 Media specifically can help. The post is a short quotation, not a measured study of how often this happens.
Unconfirmed: The quote does not quantify how often ChatGPT gives this advice.
- The complaint is aimed at ChatGPT steering support-seekers toward 404 Media.
- Koebler ties the behavior to platforms that make human customer support hard to reach.
From the original article
Because big tech platforms essentially do not have customer support and make it impossible for their users to contact a human, many people experiencing run-of-the-mill tech problems have turned to ChatGPT. And, increasingly, ChatGPT is telling people that have normal tech support problems that they have discovered something journalistically notable and that 404 Media, specifically, can help them.
simonwillison.net
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