Ukrainian drone strikes on Yandex datacenters knock cloud and payments offline
Ukrainian drone strikes on three Yandex datacenters knocked Yandex Cloud and Yandex Pay offline.
Ukraine struck three of Yandex's five Russian datacenters with drones between October 7 and October 9, taking parts of the company's cloud and payments stack offline. The Sasovo site was seriously damaged and fully shut down, Kaluga lost some infrastructure, and a later strike hit the Vladimir site that supports Yandex Pay. Fintech head Dima Pirogov said customer money is safe but gave no restoration timeline. NetBlocks reported Yandex Cloud connectivity at about 30 percent of normal on October 11, while engineers prioritized Alice, Mail, Maps, Search, and Taxi.
- Strikes on October 7-9 hit Sasovo, Kaluga, and Vladimir datacenters.
- Sasovo was seriously damaged and fully shut down; Vladimir supports Yandex Pay.
- Yandex Pay remains offline; the company says customer funds are safe.
- Yandex Cloud connectivity was about 30 percent of normal on October 11.
- Alice, Mail, Maps, Search, and Taxi were being restored first.
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Techies at 'Russia's Google' work around the clock as users await access to funds and network connectivity falls to 30% of normal
Yandex engineers are working to restore services after Ukraine launched drone strikes on three of its five Russian datacenters.
The strikes began overnight on October 7-8, "seriously damaging" Yandex's Sasovo datacenter and leading to a total shutdown. Ukrainian drones struck again on the morning of October 9, targeting the company's Kaluga datacenter, resulting in part of its infrastructure being taken offline.
Dima Pirogov, head of Yandex's fintech division, confirmed via Telegram on Sunday morning that a third strike targeted the company's Vladimir site, which supports Yandex Pay. A day later, services remain offline, although Pirogov said users' money is safe.
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"I'm very sorry I can't tell you yet that everything is working again," the exec wrote. "The team continues to restore services and is checking every step. When it comes to your money, it's important to us not just to restore Yandex Pay as quickly as possible, but also to ensure that everything is working reliably.
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"I understand that you're not waiting for words, but for access to your money. And I understand how hard it is to wait when you can't use it. We can't give you a precise timeline for the restoration yet, but we promise: we won't stop until the service is back online."
Yandex Pay is the company's digital payments service. Users can make online and in-store purchases, pay in installments, and split bills with friends and family.
It's also integrated into online shopping experiences. It is comparable to Apple Pay or Google Pay, while Yandex more broadly offers services similar to Google's.
Yandex said engineers are prioritizing the most-used services, and reported that access to the Alice AI assistant, Mail, Maps, Search, and Taxi is being restored, but other features remain offline.
The company's status page lists widespread outages across Yandex Cloud, its public cloud platform, following the attacks.
Updates from the maintenance team describe partial availability despite the outage indicators. They suggest that some customers may be able to access certain features, such as Yandex Cloud Console and API, but availability remains inconsistent across the platform.
In its most recent update, the company said: "The Yandex Cloud platform is still operating in a limited mode. Our specialists continue restoration work around the clock. The technical support team receives an increased number of requests, so the response time can be increased.
"Our recommendations continue to be relevant. We recommend using alternative sites for hosting and reserving resources."
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Internet monitoring organization Netblocks reported that Yandex Cloud's network connectivity was at 30 percent of normal levels on October 11.
Ukraine president Volodymyr Zelensky said the drone attacks were a response to Russia's own, which had targeted datacenters in Kyiv.
The BBC reported that in September, Russian drone strikes targeted a business center in the capital city, killing four people and damaging a datacenter, which in turn resulted in around 100,000 households losing internet access.
The attacks led to other knock-on effects, such as public transport boards not displaying information in Lutsk.
Kyiv's attack on the Vladimir site on Sunday morning came hours after controversial comments from US president Donald Trump, who accused Zelensky of wanting "to make problems for the world" by continuing to attack Russian oil refineries.
Trump went on to say that it was time for Ukraine to elect a new president after Zelensky said measures should not be taken that allow Russia to generate more revenue to fund its war. Zelensky was referring to a deal between Trump and Putin to release diesel from Russia to the US and the rest of the world.
Later that day, the US president claimed Russia and Ukraine had agreed to an "energy ceasefire" to halt attacks on each other's energy infrastructure.
Kyiv said it was unaware of the agreement before Trump announced it on his social media platform, but was willing to halt attacks on Russian energy infrastructure if Moscow reciprocated.
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Russia launched a missile attack on a Ukrainian power plant hours later. ®