Microsoft pauses KB5002907 update after Office license deactivations

Microsoft paused KB5002907 after it deactivated or removed perpetual Office 2016 and 2019 installs.

Microsoft paused optional update KB5002907 after reports that it deactivated, and in some cases removed, perpetual Office 2016 and Office 2019 installations. The update was meant only for Microsoft 365 Apps more than 90 days out of date on Current or Monthly Enterprise Channel, but administrators say it also hit one-time-purchase licenses and sometimes installed automatically. Microsoft says affected copies can appear unlicensed or, rarely, be removed entirely, and advises reactivation or a fresh download of the purchased suite. An MSP in Belgium reported dozens of PCs across five customers affected on September 24; similar reports appeared on Reddit and Microsoft forums.