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How AI and cybersecurity are reshaping ServiceNow
Analysis argues ServiceNow's $7.75B Armis acquisition and AI-driven consumption pricing are reshaping its ITSM platform amid SaaS market anxiety.
CSO Online examines how AI agents, vibe-coding fears, and a reported 30% share price drop are pressuring ITSM leader ServiceNow, and how the company is pivoting toward consumption-based revenue and cybersecurity. The piece highlights ServiceNow's $7.75 billion cash acquisition of Armis, priced at roughly 23 times the vendor's $340 million annual revenue, as a strategic move to supercharge ITSM workflows with accurate device inventory and orchestration rather than to sell a standalone security product. Experts note this ends Armis's vendor-neutral position, introduces the CISO as a new buyer, and will likely lead to aggressive Armis bundling at contract renewals.
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Vulnerability landscape in Q4 2025
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xHunt Campaign: Attacks on Kuwait Shipping and Transportation Organizations
xHunt deployed custom backdoors Hisoka, Killua, Gon, and EYE against Kuwait shipping and transportation organizations, using DNS tunneling and email-draft C2 channels.
Unit 42 observed the xHunt campaign targeting Kuwait transportation and shipping organizations between May and June 2019, installing backdoors named after characters from the anime Hunter x Hunter, including Hisoka, Killua, Sakabota, and Netero. The tools use HTTP and DNS tunneling for C2, and Hisoka v0.9 added an unusual email-based C2 channel that abuses Exchange Web Services with stolen credentials to exchange email drafts. The Gon tool provides port scanning, file transfer, screenshots, remote command execution, and RDP session creation, while EYE acts as a cleanup failsafe if a legitimate user logs in. Related activity targeting Kuwait between July and December 2018 was reported by IBM X-Force IRIS, suggesting the campaigns are likely related.
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