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Google Cloud London power event disrupts UK banks and courts

2 sources · 2 articlesFirst reported Updated ()1 · 1 read
What's new

First merged summary.

Merged summary · x-ai/grok-4.7 · rewritten as coverage arrivesSummaries by Vani AI

A Google Cloud power event in London disrupted UK banks and public services; most customers recovered, with some cases still open.

A power event in Google Cloud's europe-west2-b zone in London began around 07:08 BST on October 20 and raised error rates and network failures on Cloud Run, App Engine, GKE and Filestore. UK banks including Revolut, Halifax, HSBC and Lloyds reported service problems, and HM Courts and Tribunals Service lost Cloud Video Platform links used for remote hearings. Revolut said card payments and ATM withdrawals were disrupted but money and data were safe. Google said the power event was mitigated and most services recovered, while a small number of customers still had trouble and new workloads could fail during recovery. Google has not explained the power event and promised an incident analysis.

Key facts
  • Power event hit europe-west2-b in London around 07:08 BST on October 20.
  • Cloud Run, App Engine, GKE and Filestore saw errors and network failures.
  • Revolut, Halifax, HSBC and Lloyds reported service problems.
  • HM Courts and Tribunals Service lost remote-hearing video links.
  • NHS third-party appointment booking failed for some patients and returned around midday.
  • The public dashboard still listed the incident active that afternoon.
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Timeline

dated events in the reporting · oldest first
  1. Oct 20, 2026Power event began around 07:08 BST in London zone. · Cyber Security News
  2. Oct 20, 2026NHS appointment booking restored around midday. · Cyber Security News
  3. Oct 20, 2026Dashboard still listed the incident as active that afternoon. · Cyber Security News

What each outlet adds

beyond the shared facts
  • Cyber Security NewsZone, affected products, bank and court impact, and recovery status.
  • Hacker NewsLinked page was only a Cloudflare check, so impact was unverified there.
Vendors
Google
Products
Google CloudCloud RunGoogle App EngineGoogle Kubernetes EngineCloud Filestore
Victims
RevolutHalifaxHSBCLloydsHM Courts and Tribunals ServiceDPDBank of ScotlandEquifax
Organizations
Criminal Bar AssociationNHSCloudflare
Countries
United Kingdom

Coverage

oldest first · one row per article · UTC
  1. · 5d ago Hacker News · AIFirst report

    Google Cloud outage reported to take down banks

    The linked page returned only a Cloudflare check, so duration and confirmed impact are not in the text.

  2. · 5d ago Cyber Security News

    Google Cloud London power event knocks UK services offline

    Cloud Run, App Engine, GKE and Filestore saw errors; most customers recovered, with some cases still open.