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Meta opens Muse business calling to paying U.S. subscribers

2 sources · 2 articlesFirst reported Updated ()
What's new

First merged summary.

Merged summary · x-ai/grok-4.7 · rewritten as coverage arrivesSummaries by Vani AI

Meta's Muse can now call U.S. businesses for paying subscribers, with plans from $20 a month.

Meta says its AI agent Muse can now place phone calls to U.S. businesses for paying subscribers after a limited September test, with Alexandr Wang announcing the paid rollout on November 12, 2026. Plans start at $20 a month for 500 million tokens weekly, or $100 a month for 3 billion tokens, and Meta says Muse has more than 10 million users. Some businesses hang up when they detect an AI; The Decoder reports Meta briefly used human operators in September and that the agent handles hold time and menus. Gemini, Instinct, and Grok Bot can already place calls, while ChatGPT Dots and Claude Duet cannot, according to The Decoder. A Muse email address is expected for free users later.

Key facts
  • Wang announced the paid U.S. rollout on November 12, 2026.
  • Plans cost $20 monthly for 500 million weekly tokens, or $100.
  • Early adopters previously requested access; calls remain paid-only.
  • Meta says Muse has more than 10 million users.
  • The Decoder says Meta briefly tested human operators in September.
  • A Muse email address is expected for free users later.
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Timeline

dated events in the reporting · oldest first
  1. Nov 12, 2026Wang announced paid U.S. business-calling rollout · TechCrunch

What each outlet adds

beyond the shared facts
  • TechCrunchPrices, token limits, November 12 date, and prior request-only access.
  • The DecoderHuman-operator test, hold and menus, and which rivals can call.
Vendors
Meta
Products
Muse
Countries
United States
AI models
Muse

Coverage

oldest first · one row per article · UTC
  1. · 1d ago TechCrunch · AIFirst report

    Meta's Muse can now call US businesses for paid subscribers

    Plans start at $20 a month, and Meta says Muse has more than 10 million users.

  2. · 23h ago The Decoder

    Meta's Muse can now call US businesses for paying subscribers

    Wang says the agent has more than 10 million users and will soon get a free email address.