Unauthenticated SSRF in Cisco Finesse exposes limited internal data
Cisco rates CVE-2026-20362 at 7.2 and says no fixes exist yet, with first patches planned for 2027.
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Stories tagged #contact-center
Retell says OpenAI models power more than 100 million monthly calls
Retell reports volume grew from 30 million calls early in 2026, with OpenAI generating responses on 80% of calls.