Class action lawsuit accuses Anthropic of overselling Claude subscriptions with deceptive usage multipliers
Class action lawsuit alleges Anthropic's Claude Max plan misrepresents usage multipliers via five-hour and weekly caps.
A class action filed by the same law firm over the summer claims Anthropic's $100 five-times and $200 twenty-times Max plan multipliers apply only within five-hour windows and are capped weekly, delivering less usage than advertised. Anthropic moved to dismiss, saying details were available via hyperlinks during purchase. Plaintiffs argue consumers cannot verify AI service delivery and must rely on honest advertising.