OpenAI launches Businesses in ChatGPT with customer agents
Original title: OpenAI turns ChatGPT into a business directory with AI agents that handle customer questions
Eligible US e-commerce and service firms can add priced product feeds, and Shopify stores can connect directly.
OpenAI is opening a beta, Businesses in ChatGPT, that lets companies manage profiles in a Business Hub and publish product feeds with prices and availability. Eligible US e-commerce and online service providers can also run Business Agents that answer customer questions, help compare products, and can be targets for ChatGPT ads. OpenAI says user conversations are not shared with businesses. It cites 1.2 billion weekly ChatGPT users and says it plans to add markets and industries later.
Unconfirmed: The 1.2 billion weekly users figure is OpenAI's own claim.
- Companies can track conversation mentions and website clicks.
- Business Agents can answer questions and compare products.
- Those agents can also be targets for ChatGPT ads.
- OpenAI plans to expand beyond the initial markets and industries.
- Vendors
- OpenAI
- Products
- ChatGPTBusinesses in ChatGPT
- Countries
- United States
From the original article
1 min read at the-decoder.comOpenAI is opening up ChatGPT as a business platform: through a new Business Hub, companies can claim their profile, add product data, and track how users interact with them. "Business Agents" let eligible US e-commerce providers talk to customers directly inside ChatGPT. The article OpenAI turns ChatGPT into a business directory with AI agents that handle customer questions appeared first on The Decoder.
By Matthias Bastian · the-decoder.com
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