Gilbert + Tobin rolls out ChatGPT Enterprise and Codex for legal work
Original title: Gilbert + Tobin rethinks the business of law with AI
The Australian firm reports 87% active use among enabled ChatGPT users and barred client data from early trials.
Gilbert + Tobin, an Australian corporate law firm, told OpenAI it moved from staff experiments to ChatGPT Enterprise, ChatGPT Work and Codex for multistep workflows that people still review. Early trials barred client and confidential data; later rollout cited Australian data residency, contracts and role-based access. CEO Sam Nickless said value so far is freeing lawyers for client work rather than cutting headcount.
Unconfirmed: Adoption and impact claims come from the firm’s CEO in an OpenAI case study, not an independent audit.
- Active usage is 87% among enabled ChatGPT users, more than twice the firm’s usual tool rate.
- The firm describes three phases: experimentation, personal productivity, then organisational productivity.
- Nickless built a custom GPT “digital twin” from his writing, feedback and firm context.
- Leaders did not set usage targets and instead demonstrated function-specific workflows.
- Vendors
- OpenAI
- Organizations
- Gilbert + Tobin
- Countries
- Australia
From the original article
7 min read at openai.comA conversation with Sam Nickless, Partner and Chief Executive Officer at Gilbert + Tobin.
openai.com
A short excerpt; the article and its images belong to the publisher. Summary, key facts and assessment above are AI-written from the article and can be wrong.