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OpenAI launches beta Business Hub profiles and agents in ChatGPT

Original title: OpenAI rolls out new business profiles, making ChatGPT just a little bit more like Google

TechCrunch · AIby Lucas Ropek ()2 min read
Part of a story covered by 2 sourcesOpenAI opens ChatGPT Business Hub and verified agentsMerged summary & timeline
AI summary · x-ai/grok-4.7Summaries by Vani AI

Verified companies can publish profiles, launch a business agent, and see limited interaction metrics; in-chat checkout was retired in March.

OpenAI rolled out a beta Business Hub so companies can create verified profiles that update product and service information inside ChatGPT, similar to search-engine business listings. Eligible companies can also launch a specialized business agent that answers questions about the business and its products. The hub shows limited insights such as profile views, mentions, and website clicks. OpenAI previously dropped a commission-based in-chat shopping checkout, including a cart, in March.

Unconfirmed: OpenAI has not described the verification process, and whether the hub will gain traction is untested.

Key facts
  • The Business Hub is in beta and is framed as an early step for businesses in ChatGPT.
  • Insights cover profile views, business mentions, website clicks, and other metrics.
  • OpenAI said verification methods differ by business type and market but gave no specifics.
  • A commission-based checkout with a cart feature was retired in March.
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From the original article

2 min read at techcrunch.com

OpenAI is looking to make ChatGPT a more robust consumer discovery engine, and a host of new features seek to empower businesses to help it do that.

TechCrunch · AI

By Lucas Ropek · techcrunch.com

Read the full article at TechCrunch · AI

A short excerpt; the article and its images belong to the publisher. Summary, key facts and assessment above are AI-written from the article and can be wrong.