CRM-Agent-Bench tests tool-using agents on 555 CRM tasks
Sixteen systems score 64.32% to 83.60% strict success, with leaders diverging sharply in cost and domain reliability.
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Sixteen systems score 64.32% to 83.60% strict success, with leaders diverging sharply in cost and domain reliability.
PivotOPD trains multi-turn agents to avoid pivotal mistakes and recover within a few turns.
RetireOPD trains multi-turn agents via self on-policy distillation with adaptive teacher retirement, lifting Qwen2.5 ALFWorld success by up to 18.8%.
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