How AI Chatbots Are 'Deskilling' Human Empathy
MIT's Sherry Turkle warns companion chatbots like ChatGPT and Replika are eroding people's empathy skills.
404 Media's podcast features MIT psychologist Sherry Turkle on her book Artificial Intimacy, due September 29. Turkle argues companion chatbots such as ChatGPT and Replika let people avoid difficult human conversations and deskill empathy. She criticizes a commercial model, including comments from Mark Zuckerberg, that would use AI to fill friendship gaps while keeping users engaged.
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