How AI Chatbots Are 'Deskilling' Human Empathy
MIT's Sherry Turkle warns companion chatbots like ChatGPT and Replika are eroding people's empathy skills.
404 Media's podcast features MIT psychologist Sherry Turkle on her book Artificial Intimacy, due September 29. Turkle argues companion chatbots such as ChatGPT and Replika let people avoid difficult human conversations and deskill empathy. She criticizes a commercial model, including comments from Mark Zuckerberg, that would use AI to fill friendship gaps while keeping users engaged.
- Turkle's book Artificial Intimacy is scheduled for release on September 29.
- She argues companion chatbots let people skip the work of human empathy.
- She criticizes using AI to substitute for additional human friendships.
- Organizations
- MIT
From the original article
4 min read at 404media.co
Sherry Turkle's latest book, Artificial Intimacy: Who We Become When We Talk to Machines, comes out on September 29.
By Samantha Cole · 404media.co
A short excerpt; the article and its images belong to the publisher. Summary, key facts and assessment above are AI-written from the article and can be wrong.