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Play ransomware group hit 900 organizations since 2022

highRansomwareimportance 60CVE-2024-57727

Vulnerabilities mentionedAll →

CVEVulnerabilityCVSSEPSSFlagsAffectedExposurePublished
CVE-2024-57727
Unauthenticated Path Traversal File Download in SimpleHelp 5.5.7 and Earlier

CVE-2024-57727 consists of multiple path traversal vulnerabilities (CWE-22) in SimpleHelp remote support/remote access software that affect versions 5.5.7 and earlier. Because affected request handlers do not properly validate file paths, an unauthenticated remote attacker can send crafted HTTP requests to traverse directories and download arbitrary files from the SimpleHelp server host. The attacker gains access to sensitive server configuration files containing secrets and hashed user passwords, which can support follow-on attacks such as offline password cracking and deeper compromise; ransomware operators have chained SimpleHelp flaws in double-extortion attacks, including against an MSP and its downstream customers. Any organization running SimpleHelp is affected, particularly internet-facing deployments and MSPs that use the product for remote support and access. Exploitation is confirmed in the wild: CISA added the flaw to the KEV on 2025-02-13 with known ransomware use, EPSS assigns a 95.2% probability of exploitation within 30 days, and reporting links exploitation to campaigns such as a DragonForce operator targeting an MSP and its customers and Storm-1175 ransomware activity.

Do: Upgrade all SimpleHelp servers to a patched release newer than 5.5.7 per the vendor's instructions, or apply vendor-recommended mitigations or discontinue use if patching is unavailable (the CISA KEV required action). Since the flaw exposes configuration files and hashed user passwords, rotate embedded secrets and force credential/password resets, and review SimpleHost/server access logs for unauthenticated traversal-style download requests. MSPs should check their SimpleHelp server for signs of compromise, as ransomware operators have chained these flaws to reach downstream customers.

7.595% KEV ransomware
  • SimpleHelp (remote support/remote access software) 5.5.7 and all earlier versions
moderate≈1,000–2,000 internet-exposed SimpleHelp servers

Indicators of compromiseAll →

TypeIndicatorContext
domaingmx.deion model. Victims are instructed to contact the group via @gmx[.]de or @web[.]de email addresses and pay the ransom in crypto
domainweb.dectims are instructed to contact the group via @gmx[.]de or @web[.]de email addresses and pay the ransom in cryptocurrency. If
Full article488 words · extracted from securityaffairs.com · click to collapse

A joint advisory from the US and Australian authorities states that Play ransomware has hit approximately 900 organizations over the past three years.

A joint advisory from the Federal Bureau of Investigation (FBI), Cybersecurity and Infrastructure Security Agency (CISA), and Australian Signals Directorate’s Australian Cyber Security Centre (ASD’s ACSC) states that Play ransomware has hit approximately 900 organizations over the past three years.

The Play ransomware group has been active since June 2022, the list of victims includes the City of Oakland, the Cloud services provider Rackspace, and the Dutch maritime logistics company Royal Dirkzwager.

In December 2023, CISA, the FBI, and ACSC warned of Play ransomware’s operation that hit 300 victims by October 2023. Updates to this advisory include new TTPs employed by Play ransomware group, as well as providing fresh IOCs.

“The Federal Bureau of Investigation (FBI), Cybersecurity and Infrastructure Security Agency (CISA), and Australian Signals Directorate’s Australian Cyber Security Centre (ASD’s ACSC) are releasing this joint advisory to disseminate the Play ransomware group’s IOCs and TTPs identified through FBI investigations as recently as January 2025.” reads the advisory. “As of May 2025, FBI was aware of approximately 900 affected entities allegedly exploited by the ransomware actors.”

The Play ransomware group follows a double extortion model. Victims are instructed to contact the group via @gmx[.]de or @web[.]de email addresses and pay the ransom in cryptocurrency. If they refuse, Play actors threaten to publish the stolen data on their leak site hosted on the Tor network.

The Play ransomware group gain initial access to the target infrastructure by relying on stolen credentials and exploiting known flaws in FortiOS, Microsoft Exchange, and external-facing services like RDP and VPNs. Recently, actors linked to Play have also exploited a new SimpleHelp vulnerability (CVE-2024-57727) to remotely execute malicious code, expanding their attack methods and reach in 2025.

The threat actors behind the operation use tools like AdFind and Grixba to gather network data and identify antivirus defenses, then disable security software using GMER, IOBit, or PowerTool. They often deploy PowerShell scripts to target Microsoft Defender. Attackers rely on Cobalt Strike, SystemBC, and PsExec for lateral movement. By stealing credentials with Mimikatz and escalating privileges with WinPEAS, they spread malware via Group Policy Objects. Each ransomware binary is recompiled, making detection harder.

The report also provides information on a Play ransomware ESXi variant that shuts down all virtual machines and encrypts their files using randomly generated keys for each file.

“Like the Windows variant of Play ransomware, the ESXi variant must be recompiled for each campaign.” concludes the report. “Through command line flags, the binary supports additional functionality likely used for development and debugging, including exempting specific VMs from encryption, targeting only one file for encryption, or skipping the file extension check and attempting to encrypt all files.”

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Pierluigi Paganini

(SecurityAffairs – hacking, malware)



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