Singapore Airlines adopts OpenAI for Kris support and travel tools
The airline reports Kris CSAT doubled, handling time fell about 10%, and Flight Recommender users grew nearly 3x.
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14 stories, newest first · one card per story
Stories tagged #chatbot
Reviewer prefers Claude Duet for multi-channel chatbot work
A beta user cites speed, per-channel GitHub limits, and short replies, while noting glitches and weak voice mode.
WhatsApp chatbot was told not to recommend privacy regulators
Redact found the hidden text on October 8 across 80 help pages, including account-deletion guidance.
WhatsApp help pages hid chatbot orders not to name regulators
Redact counted 102 hidden blocks on 80 pages; Meta called it a bug and removed them by October 18.
WhatsApp help pages exposed hidden instructions for a Meta chatbot
About 80 FAQ pages held roughly 100 hidden blocks telling a support model what not to say, including legal topics.
Disney offers $20M for Character.AI’s scandal-plagued chatbot tech
Disney offered $20 million for Character.AI's chatbot technology in the company's bankruptcy sale.
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Can a chatbot fix the government maze? The White House is about to find out
President Trump announced the White House is launching America.gov, a Gemini chatbot for government services.
I turned Jev into a (lousy) chatbot
Hobbyist GitHub project jevchat wraps 'Jev' into a small, self-described lousy chatbot shared on Hacker News.
AI Hallucinations Nearly Triggered a US-China Military Confrontation
An AI-hallucinated intelligence report falsely claimed a Chinese ship carried nuclear components, nearly prompting a US boarding operation during the Iran war.
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Meta’s Muse is creepy, but maybe not for the reasons you think
Meta's Muse Mac assistant sparked privacy concerns after citing message previews it lacked access to; Meta says the chatbot misdescribed its own syncing behavior.
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U.S. military nearly boarded a Chinese ship over a hallucinated AI intelligence report
A US Special Operations chatbot hallucinated that a Chinese ship carried nuclear components, nearly triggering a boarding before analysts caught the error.
Report: US almost boarded Chinese ship over hallucinated AI arms report
A SOCOM analyst's AI-assisted intelligence report falsely claimed a Chinese ship carried nuclear components, nearly triggering a US military boarding operation.
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Meta says it’s changing AI suggestions after posing invasive personal questions
Meta is fixing Meta AI suggested prompts after a viral video showed the chatbot compiling invasive questions about a user's children from her Facebook posts.
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Your AI chats could be used in court
AI chatbot conversations from ChatGPT and Claude are increasingly obtained by prosecutors and litigants, with OpenAI disclosures quadrupling in 2025.