CVE-2024-1709

ConnectWise ScreenConnect (ConnectWise Control), a widely used remote-access and remote-monitoring tool, contains an authentication bypass (CWE-288) in its management interface. An attacker needs only network access to the management interface to trigger the flaw, with no valid credentials or user interaction required. A successful attacker gains administrative control of the ScreenConnect server by creating a new administrator-level account, providing a foothold that has already been used in ransomware campaigns against downstream managed environments. Any organization running ConnectWise ScreenConnect is affected, especially managed service providers and IT teams whose management interface is reachable from the internet; the source data specifies affected products but no version ranges. Exploitation is confirmed and urgent: CISA added the flaw to the KEV on 2024-02-22 with known ransomware use, EPSS assigns a 100% probability of exploitation within 30 days, and ConnectWise warned that no patch was available at the time of disclosure.

What to do: Follow ConnectWise's instructions immediately: no patch existed at disclosure, so apply the vendor's mitigations or, per the CISA KEV required action, restrict internet exposure of the management interface or discontinue use until mitigations are available, then upgrade to the vendor's patched release as soon as it ships. Audit ScreenConnect servers for unexpectedly created administrator-level accounts and unusual remote sessions, which are the attack's artifacts. Prioritize any instance whose management interface is reachable from the internet, given confirmed in-the-wild exploitation and known ransomware use.